As of Sunday the 17th of March, after having been with Spotify for two years I decided to move to a new and upcoming provider, Rdio.
The significance of this post is to detail the fact that I would not in any frame of mind have moved away from Spotify if they had resolved an ongoing issue smoothly, in fact, at all.
Having used their service as a loyal customer for over two years, I thought Spotify would have dedicated more support and time to an ongoing issue that many users have experienced. The issue being Spotify no longer working with Sonos which I noticed on the 1st of January 2013 at 00:00 (quite literally). Sonos simply does not recognise my Spotify credentials, despite originally signing up as an email account holder.
I had been three months without Spotify through my Sonos, which has been a rather painstakingly difficult period for me. I require quality sound, and I require it when I want it, not when my provider decides they will solve an issue. Continue reading